What makes EarthCraft so special? We discovered it comes down to just three simple values: goodwill, continuous improvement, and responsibility.
These three principles drive everything we do at EarthCraft. From answering a phone call to installing a backyard hardscape, we do everything humanly possible to infuse our actions with our three core values.
It all starts with Goodwill…
The world doesn’t need more bullies, and that’s why goodwill is the foundation of our business.
We root every interaction in respect, kindness, honesty, and good humor. It doesn’t take much effort to be kind and respectful.
When everyone at EarthCraft treats each other well, it’s amazing how that behavior creates a chain reaction. We love watching our employees extend goodwill to our clients and community daily, treating others with the respect and care that they deserve.
It’s like a trickle-down economy, but with goodwill!
Then we keep on Improving…
A solid business isn’t born; it grows over time. We at Earthcraft continually ask ourselves – What are we doing well, and what can we improve?
Our dedicated field staff are the frontline: they are the eyes and ears of the company. They constantly identify and solve problems, simplify processes, and think outside the box. Thanks to their initiative, EarthCraft has become not only a top-notch service provider, but also a really great place to work.
We want to hear from you, our clientele, how we can improve our service and your experience. We want to hear your feedback. What changes would you like to see? Help us learn to serve you better!
And we all take Ownership.
At EarthCraft, we are a company of leaders and professionals.
You can feel it, the moment a crew walks onto your site: They’re bringing professionalism and pride with them. They are equipped to do the job correctly and they all strive to provide you with stellar service.
Are they perfect? Of course not. But the real magic happens when you witness our crew leaders’ laser-focus on correcting any problems and making it right with the client. That’s ownership, in its finest form.
When you have a company full of leaders, the clients are the real beneficiaries.
EarthCraft continues to grow, while keeping our values front and center. How can we help you? Whether you need a new vision for your outdoor space, or help maintaining your property, please give us a call today. We’d love to work with you.